Privacy Policy

Last Updated: June 2026

Zap House ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Appointment and scheduling information

  • Intake form information

  • Communications you send to us

  • Payment-related information processed through our third-party payment providers

We may also collect limited technical information when you visit our website, such as browser type, device information, IP address, and website usage data.

How We Use Your Information

We may use your information to:

  • Schedule and manage appointments

  • Provide electrolysis and related services

  • Communicate regarding appointments and services

  • Send appointment confirmations, reminders, and follow-up communications

  • Respond to inquiries and customer service requests

  • Improve our website and services

  • Comply with legal and regulatory obligations

Text Messaging Communications

If you choose to provide your mobile phone number and consent to receive text messages, we may send appointment reminders, scheduling updates, and other service-related communications.

Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All opt-in requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers who assist us in operating our business, such as:

  • Scheduling and booking software providers

  • Payment processors

  • Website hosting providers

  • Business communication providers

These providers are only given access to information necessary to perform their services and are required to protect your information.

We may also disclose information when required by law or to protect our legal rights.

Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Third-Party Websites

Your Rights

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of information when legally permitted

  • Opt out of non-essential communications

Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Zap House
275 4th Street East
Saint Paul, MN 55101

Phone: (651) 815-0772
Email: hello@zaphousemn.com